Refund Policy

We understand that plans may change. Refunds are subject to the timing of cancellation and the type of booking made.

• More than 48 hours before tour date:
  Full refund of all payments made. No cancellation fees apply.
• 24–48 hours before tour date:
  70% refund of total amount. 30% cancellation fee applies.
• Less than 24 hours before tour date:
  50% refund of total amount. 50% cancellation fee applies.
• No-show (failure to attend):
  No refund. Full amount will be forfeited.

• Rescheduling is subject to availability.
• Requests must be made at least 24 hours before the tour date.
• Last-minute changes may not be accepted.

In the event that we are unable to proceed with your booking due to:

• Unsafe weather conditions
• Operational or technical issues
• Force majeure events

You will be offered either:

• A full refund, OR
• An option to reschedule your booking

• Refunds will be processed within 5–7 business days.
• Refunds will be made via the original payment method where possible.
• Processing time may vary depending on payment provider.

• All refund decisions are subject to verification and booking details.
• Peak season bookings may have stricter cancellation terms.
• Any special or promotional packages may have separate refund conditions.