Privacy Policy
Learn how we collect, use, and protect your personal information. Your privacy and security are our top priorities.
Privacy Policy
This Privacy Policy explains how Langkawi Packages, operated by Aura MS Enterprise (002849741-T), collects, uses, and protects your personal information when you use our website or services.
By using our website or making a booking, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect the following information:
- Full name
- Phone number (including WhatsApp)
- Email address
- Booking details (date, package, number of guests)
- Payment-related information (via third-party providers)
2. How We Use Your Information
- To process and manage bookings
- To communicate with you regarding your reservation
- To provide customer support
- To improve our services and website experience
- To send important updates or booking confirmations
3. Sharing of Information
We do not sell or rent your personal information. However, we may share your information with:
- Tour operators and service providers for booking fulfillment
- Payment gateways for secure transaction processing
- Authorities if required by law
4. Data Protection
We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is 100% secure.
5. Cookies & Tracking
Our website may use cookies or similar technologies to improve user experience, analyze traffic, and enhance functionality. You can choose to disable cookies in your browser settings.
6. Third-Party Services
We may use third-party services such as payment gateways or analytics tools. These services have their own privacy policies and we encourage you to review them.
7. Your Rights
- You may request access to your personal data
- You may request corrections or updates
- You may request deletion of your data, subject to legal obligations
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
9. Contact Us
If you have any questions regarding this Privacy Policy, please contact us via WhatsApp or through our website.
We are committed to protecting your information and providing a safe booking experience.